Our dedicated Support site
Our dedicated support site for many step-by-step tutorials and answers to most technical issues. We constantly add new articles to this site and we find that it will answer 90% of any questions you might have.Visit our Support Site
We’re here to answer any questions you have and we usually respond within 24 hours. Simply click on the Help button in the bottom right on this page or in your account area and select ‘ask’.
Some Frequently Asked Questions…
That’s a hard question but we’ve created a dedicated article that will help you determine where to start (and remember, if you find that you chose the wrong level, we can always exchange it for a lower or higher one.
Our audiobooks can be accessed via our dedicated French Today apps available for iOS, Android, Mac, and Windows. No need to download MP3s, PDFs and such, it’s all handled for you. Just enter your username and password to connect to your account and download in 2 clicks.
Absolutely. We are so confident that French Today’s audiobooks are some of the best in the industry that if you are unhappy with them, we’ll refund your purchase 100%… But honestly, we’ve sold thousands of products and we’ve only been asked for refunds a few times a year (and most of these customers ended up buying the wrong level).